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Modifying an Invoice
Modifying an Invoice

how to change/modify an invoice

R
Written by Rachel
Updated over a week ago

Invoices will auto populate based off of completed orders/appointments. The items that generate onto that invoice will be pulled from the order that was completed. Sometimes these invoices need some changes before submitting to the insurance company.
Firstly you must locate the invoice that you need to modify, you can locate it via the patient's file

 or the billing screen.

Click on the invoice once found.

Select the blue plus sign on the top right and then select "Modify".

Now you will be able to see a lot of information about the claim, review all for accuracy. If anything needs to be changed, you can do so here.

You are also able to delete an item off the invoice if necessary, by selecting the red trash can next to the service line.

You are able to alter the pricing, modifiers, dates of service, place of service, diagnosis, quantity of each line item, etc...

If you need to add a new line item, the bottom of the invoice will have the option labeled "Add Service Line". Select and fill in the required information.

If there are multiple pricing options for certain line items, it should alert you to this so you can choose which option is necessary for that item. 

Once you have selected the appropriate pricing option, select Submit.

Some items will also require the start of a rental, to begin the rental period, select "rental options". 

Now select "Start rental" and choose the rental time frame for that item under that payer and click save.

Once all changes have been made to the invoice, select save on the bottom right.

If anything is missing or done incorrectly, a pop up window will appear alerting you. 

Make any necessary changes and select save again.

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