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Order History Report

An overview of Orders in the various stages

Updated this week

The Order History Report provides an overview of Orders in the various stages of the Order lifecycle. You can use this Report to identify:

  • Order count

  • Details of an Order

  • Orders by Location

  • Referring Provider

  • Sales rep

There are additional valuable filters.


Order Cycle Time

At the top of the Report, you can view an important KPI- your Order Cycle Time.

Order Cycle Time measures the time it takes (in days) between a new Order submission and the moment a customer receives a product or service. This provides insight into your efficiency around the end-to-end order flow process. It's calculated by the average time it takes from when an order is placed (created) until it is shipped or delivered.

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