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Completing an Appointment via NikoHealth App (iPAD)
Completing an Appointment via NikoHealth App (iPAD)

How to use the Niko Health iPad App to complete an appointment

M
Written by Mae
Updated over a week ago

NikoHealth has made completing an appointment so easy with the NikoHealth App, which is available in the Apple App Store for iOS or the Android google play store.

Using the app on an iPad/iPhone is so quick and easy, first you will want to make sure that you are in the correct environment.

Once you have entered that information, you will need to log in with the same information you would use to login on your desktop web browser.

You will now me on your main dashboard, this will show you your upcoming appointments, as well as the weather where you are currently.

Find the appointment you are ready to complete and tap "Details"

Now you will see the details of the appointment. If everything seems correct, tap "Check in" on the bottom right.

Now tap on "Complete"

You will now be able to see the current equipment the patient has (if any). This is where you will want to select the new equipment that you are delivering. Select "Add" on the top right.

This screen will show you the items in your inventory. If you have a lot of items you can click on the filter option on the top right.
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Enter your search parameters and press "Apply" to find the item you require.

Select the item you need (you can select the small blue "i" next to the item to confirm the information of it, like the serial number. (click the x on the top left once you have reviewed the info, to close out that screen).

Once your item is selected, press save on the top right.

Review to ensure all items have been chosen, if so, select review on the bottom right.

If the any of the items you are delivering are eligible for resupply this is where you can confirm and begin the patient's resupply program. The HCPCS related to the items will generate a resupply date based on the payer rules you have previously setup. You will be able to alter this on this screen if necessary. Select Review once complete.
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You can enter any notes in this screen, this is optional. Once complete select review.
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You will now be able to review the items/services delivered. If correct you will need to move on to "documentation" located on the bottom center of the screen.

You can select the drop down next to each document or select "Expand all", this will allow you to review the documentation. Once complete, if patient has an out of pocket expense, you will be able to see the estimate by selecting "Cost Estimation" on the bottom of the screen.

Keep in mind that you must have the correct allowable information for the payer entered in the price table for this cost estimation to be accurate. Once reviewed select sign on the bottom right.

The patient will be able to sign with their finger/stylus in the appropriate field as well as date it. You will also be able to give the patient to option to have this signed documentation emailed. Once entered/signed, select complete.

You have completed your appointment at this point. If you need to collect payment you can select that option, otherwise select skip.

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