If you need to manually adjust off an amount to close a claim, this can easily be done on the invoice.

Find and open the invoice you wish to close out.

Select the adjust button on the top right

A new window will appear, you will need to enter the date, the amount to adjust off (to close out the invoice you will need to write off the entire amount of the balance), and choose the reason for the adjustment.

Once those have been entered you can optionally enter any notes and then select save.

If the entire amount of the balance has been entered an alert will pop up to confirm that you would like to close out the invoice, select yes.

Your invoice will now show as closed with a zero balance.