Payment Plans

How to set up automated patient payment plans?

R
Written by Rachel
Updated over a week ago

Automate the patient collection process by creating flexible payment plan options. This payment plan functionality will allow you to set up a payment plan option that fits the needs of your patient.

Prior to getting started, you will need to have the following;

  • An active credit card merchant account in NikoHealth

You will need to have a payment method on file for the patient prior to creating a payment plan.

To Add A Default Payment Method to the Patient Profile

  1. Go to the Financial tab in the patient profile.

  2. Click on the Payment Methods button.

  3. Click on the + Add Card button.

  4. You will be prompted to enter the credit card information which you can save as the default payment method on file.

Creating a Payment Plan

  1. Go to the Financial tab in the patient profile.

  2. Click on the Payment Plans button.

  3. Click on the + Add Plan button.

    Payment Plan Options

  • Full Balance

    • With this option on the specified payment date, the account balance on the patient account will be automatically be charged to the payment method indicated. You can add a Max Amount which will only charge up to this amount regardless if the account balance is higher. Please note that the maximum charge per transaction limit is $5,000.00.

  • Fixed Amount

    • The entered fixed amount will be automatically charged on the payment date to the payment method indicated. This fixed charge amount will continue to be processed until this payment plan is stopped.

  • Plan It

    • The entered Plan Amount will be charged in equal installments over the specified number of months. For example if you enter a Plan Amount of $500.00 and 10 Months, the payment method on file will be charged $50.00 monthly on the recurring payment date.

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