For any of your Payers that you plan on billing through Jopari, you'll need to configure specific settings in Payer details.
Navigate to: Management > Billing Setup > Payers and select the Payer you're using Jopari with.
Jopari Payer Settings
Ensure the following details are entered:
ClearingHouse: Jopari
Electronic Attachments: toggle "On" (green) and add payer ID (same as claim submission)
Claim Filing Indicator: Worker's Comp Health Claim
CMS 1500 Form Settings: Other
No Workers' Comp Payer ID
If your Workers' Comp Payer does not have an ID but you would like to have them mail the claims and attachments on your behalf, the Payer ID and Attachment ID should be set to "Paper".
ClearingHouse: Jopari
Electronic Claims: toggle "On" (green) and Payer ID: PAPER
Electronic Attachments: toggle "On" (green) and Attachment ID: PAPER
Claim Filing Indicator: Worker's Comp Health Claim
CMS 1500 Form Settings: Other