A Service Location is where a patient can receive service from your company. You can assign service locations to Patients, Orders, and Invoices in NikoHealth.

A Service Location can also be an Inventory Location or a Service Center, depending on how your company is setup. For more information see the article Understanding Locations.

To view existing Service Locations you've added to NikoHealth, and add anything new, go to:

Management > Corporate Setup > Service Locations

To view or edit an existing Service Location, click on the specific one in the queue.

You can hover over a Service Location to view quick info or delete.

To add a new Service Location, while in the queue, click on the NikoHealth blue action button.

A new page will open, this is where you can enter all of the new service location information. Any field with an asterisk (*) is a required field.

In the Details section, enter the physical address of the location. Use the Contacts section to enter phone, fax, website, or email information for the location. Click Add Contact. Use the dropdown to select the type of contact and then enter the information. To add more than one contact detail, click Add Contact again. To remove a contact, click the X to the right.

You can also add NPI information. If you do not have the needed NPI information, you can click NPI Lookup and you will be brought to the official NPPES NPI Registry page to search.

In the Billing Provider section, use the dropdown to select one of your Billing Providers that is associated with this Service Location. If your Billing Provider isn't listed, go back and review how to add Billing Providers to NikoHealth.

Select a Rendering Provider from the dropdown. This field is optional and should only be indicated if a Rendering Provider should be reported by default on all Invoices created for this Billing Provider.

Under the Inbox Settings tab, you can add fax lines or SFTP connections for this Service Location.

You can add one or multiple fax lines and associate them with a specific Service Location. Click Add Fax Line to add a new number.

You can add an Alias for a fax line. Users can search and filter fax numbers by locations and by aliases, saving them time when quickly looking for a number.

If you have custom fields for your Service Locations, you can enter the information by clicking the Custom Fields tab at the top. Custom fields add additional information that may be unique to your organization.

All of the custom fields associated with service locations will appear on the page. Click the Value field to enter data for a custom field.

Note: Custom Fields need to be created in Application Settings before they can be used here. To learn more, visit our help article on Creating Custom Fields.