Introduction
The core work in DME/HME—intake, documentation, delivery, and billing—is the same whether you use Brightree or NikoHealth. What changes is how each system structures that work.
This article walks through the patient, order, and billing workflows in NikoHealth and explains how they differ from what you may be used to in Brightree.
Patient Workflow: one workspace
In Brightree
You usually start on a Patient Search screen. You enter combinations of Patient name, ID, branch, and other filters, then open the Patient and navigate through various tabs to find demographics, insurance, orders, and AR.
In NikoHealth
The Patients tab is single workspace where all your Patients are listed in a queue with relevant information highlighted for quick and efficient workflow. From this Patient queue, you can search and filter your list of Patients by a variety of key data points, and then drill in to any Patient to view their Patient Profile. To better understand how you can start your day from the Patient queue and manage your workflow, visit our collection of help articles on Patients.
Patient Management: one comprehensive view
Patient Profiles are your one-stop shop for all information related to a patient, including demographic information, Orders, insurance info, financial details, and more.
To better understand how you can start your day from the Patient queue and manage your workflow, visit our collection of help articles on Patients.
Within the Patient Profile, NikoHealth offers powerful customization options so you can ensure the specific information you need to see is always visible and clear.
A sidebar shows pinned notes, pinned custom fields, active orders, and recent appointments.
For more information on customization options in NikoHealth, visit our collection of help articles on Custom Fields.