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Understanding Quick Shipping in NikoHealth

Overview of Quick Ship fulfillment

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Overview

Quick Shipping in NikoHealth is a fulfillment option whereby an item(s) is shipped to a patient (versus the patient receiving the item in-person).

Items that are quick shipped may be shipped by you, or by a 3rd party drop ship vendor. This article breaks down the different Quick Ship delivery methods and the specific workflows that apply to each.

Quick ship delivery methods include:

  • Inventory Shipping: you ship items from your inventory

  • Non-Inventoried Shipping: you ship items that you're not keeping track of

  • Drop Shipping: a 3rd party vendor (the supplier) ships the purchased item straight to the customer

When you're completing the shipment details for a Quick Ship Order, you'll select the delivery method.


Inventory Shipping

When choosing Inventory for your quick shipping delivery method, you'll select items from your Inventory in NikoHealth, and ship to a patient. The system will highlight available items in your Inventory that you can choose from and add to the order.

For more information on how to complete this process, visit our help article on Inventory Quick Shipping.


Non-Inventoried Shipping

When choosing Non-Inventoried for your quick shipping delivery method, you'll select items that you're NOT tracking in your NikoHealth Inventory, and ship to a patient.

For more information on how to complete this process, visit our help article on Non-Inventoried Quick Shipping.


Drop Shipping

Drop Shipping is a Quick Ship Order where a 3rd party drop ship vendor (the supplier) sends a purchased item straight to your customer. The product itself never passes through your hands. This automated process allows you fulfill your orders faster, reduce inventory on hand and further streamline your operational efficiency.

NikoHealth integrates with multiple Drop Ship vendors to enable this functionality in the system. The following drop ship vendors can be configured to your NikoHealth site to allow you to fulfill your orders and ship the products directly to your customers:

  • Mckesson

  • Cardinal Health

  • VGM

  • PPM

  • Medline

  • DDP Medical Supply

  • Gemco

  • Milliken Medical

Note: Before you are able to fulfill an order through a drop ship vendor, you must have an account open with the vendor. For more information on how to setup and manage Drop Ship Vendors in NikoHealth, visit our help article.


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